cricket guru FAQ — Answers to All Your Questions

Depositing at cricket guru with bKash is straightforward. After cricket guru Login, go to the Cashier section of your account, select "Deposit" and choose the bKash option. Follow the instructions shown and complete the payment from your bKash number. The minimum deposit is ৳100. Once the transaction is successful, the balance will be added to your account within a few minutes.

cricket guru does not charge any deposit fee of its own. However, your mobile wallet provider — such as bKash or Nagad — may apply their own service charges, which are determined by that service's own policy. It is worth checking your wallet's charges before making a deposit.

In most cases deposits are credited instantly. If the balance does not appear after a few minutes, save a screenshot of the payment confirmation and contact cricket guru's 24/7 live chat support. Providing the transaction ID and time will help resolve the issue quickly. If the payment failed, wait a short while for the funds to be returned to your wallet.

cricket guru currently supports deposits through four mobile wallets: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit is ৳100 for each method. All popular mobile payment options in Bangladesh are available here.

Yes, you can deposit at cricket guru securely using Nagad. Select Nagad from the Cashier page, enter the amount and complete the payment to the number shown. You can pay via the Nagad app or USSD code. You can start with a minimum of ৳100.

First make sure you are typing your username and password correctly — check whether Caps Lock is on. If you have forgotten your password, use the "Forgot password?" link on the cricket guru Login page. If your account has been temporarily locked, wait a few minutes or contact live chat directly.

At cricket guru, usernames are generally created using English letters and numbers. Passwords must be at least 8 characters long and should include an uppercase letter, a lowercase letter and a number. It is safer to avoid easily guessable passwords such as "123456" or "password". Change your password regularly for your own security.

No, only one account per person is allowed at cricket guru. Creating multiple accounts for the same person is a violation of the terms and conditions. If this is detected, all accounts may be closed and balances may be forfeited. Read the terms and conditions for full details.

Registration is quick and simple. Enter your mobile number, username, password and date of birth in the registration form on the site. Please note that you must be 21 or older to participate at cricket guru. Once registration is completed through OTP verification, you can deposit and start playing.

After logging in, go to the Account Settings section where you can update your phone number and contact details. However, changing important information such as your name or date of birth may require identity verification. Contact the support team for changes of this kind.

Every bonus has a set validity period. If the wagering requirement is not met within the given time, the bonus balance is automatically cancelled. Read the terms of a bonus carefully as soon as you receive it and plan your play within the validity period. Once expired, bonus funds cannot be withdrawn.

At cricket guru, wagering is calculated based on the bonus amount. For example, with the welcome bonus: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000. The wagering requirement is ৳1,000 × 20 = ৳20,000 — meaning you need to wager an amount equal to 20 times the bonus. Once that target is met with accumulated stakes, winnings from the bonus can be withdrawn.

Slot games generally count in full towards bonus wagering. However, live casino games such as baccarat, roulette or other table games may contribute partially or not at all — this depends on the specific terms of the bonus. Before claiming a bonus, confirm what percentage each game contributes.

Yes, the option to cancel a bonus is usually available. However, cancelling a bonus may result in the bonus balance and any winnings earned with it being removed. Before cancelling, speak to the support team and confirm that your original deposit funds are intact. Read the bonus section carefully for full terms.

No, the welcome bonus is available only once per account — a 100% bonus on the first deposit, up to ৳20,000. Example: deposit ৳40,200 and receive ৳20,000 in bonus, giving a total balance of ৳60,200, with a wagering requirement of ৳20,000 × 20 = ৳4,00,000. After that you can take part in the weekly reload bonus and other offers.

In roulette, a ball is dropped onto a spinning wheel and you win if you have bet on the number where the ball lands. You can bet on a specific number, a colour (red or black), odd or even, or a group of numbers. A straight-up bet on a single number offers the highest payout. European roulette has only one zero, which is comparatively better for players.

Baccarat has three betting options: Player, Banker and Tie. Whichever hand — Player or Banker — has a card total closer to 9 wins. 10s and face cards count as zero. A small commission is deducted on a winning Banker bet. The Tie bet has a low probability of winning, so experienced players focus on Banker or Player bets.

Yes, cricket guru's live casino works fully on mobile. You can play directly from the browser on any Android or iOS smartphone. Live dealer games are also available through the cricket guru app. A stable internet connection is all you need for the live video stream to run smoothly.

In live dealer games, a real dealer runs the game via video streaming. You can watch cards being dealt or the roulette wheel spinning in real time. These games are provided by globally recognised studios such as Evolution and Pragmatic Play Live. Fairness is ensured through regular audits, making them reliable.

Yes, to withdraw from cricket guru the funds must be sent to a bKash, Nagad, Rocket or Upay wallet registered in your own name, matching the name on your cricket guru account. Withdrawals to someone else's wallet are not allowed. This is an important step in ensuring security.

The minimum withdrawal from cricket guru is ৳500. Withdrawal requests below this amount will not be processed. Submit a withdrawal request once you have sufficient balance. Funds typically reach your wallet within 15 minutes to 2 hours.

Winnings from a bonus cannot be withdrawn directly — you must first complete the wagering requirement on the bonus. Once wagering is done, the winnings become eligible for withdrawal. Wagering progress can usually be seen in the Bonus section of your account. If you play only with your own deposited funds without claiming a bonus, those winnings can be withdrawn at any time.

Yes, withdrawals at cricket guru are available seven days a week, 24 hours a day. There are no separate restrictions at night or on Fridays and Saturdays. The standard processing time of 15 minutes to 2 hours applies at any time, on any day.

Common reasons for a withdrawal request staying pending include: incomplete account verification, an unmet bonus wagering requirement, or a technical issue. If it remains pending for more than 2 hours, contact support immediately with your withdrawal ID. Having your account identity verified generally speeds up the withdrawal process.